Quality Assurance

Our Quality Policy

HSM Solutions will provide products and service that meet all requirements and expectations of our customers and meet the requirements of ISO 9001.  We are further committed to a continuous improvement process.  Quality Objectives and the Quality Policy are communicated throughout the organization.  Quality and productivity improvement is a continuing goal of HSM Solutions and is the concern and responsibility of EVERY employee.

Quality Objectives
Internal DPPM (parts per million) <=5000
External DPPM (parts per million) <= 1000
Cost of poor quality as % COGS (Cost of Goods Sold) <= 2%
On-time delivery >= 98%

ISO 9001:2008 Certified Company

ISO 9001:2015 Certified Locations

(Click to download PDF certificate)